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The role of conflict in organizational behavior depends upon its frequency, intensity, and the manner in which it is addressed. Lengthy or significant conflicts can overwhelm an organization, while smaller issues may serve as a catalyst for improvements in the way the business is run. The way that an organization manages conflict also plays a role in how it affects the company overall.
Conflict in organizational behavior can be debilitating if managed poorly. An organization that becomes adept at catching signs of trouble before they develop into full blown issues will tend to be healthier overall. If conflict does develop, companies with a procedure for managing this kind of trouble often create a more positive, constructive environment for employees.
The role of conflict in organizational behavior can be overwhelming if it is not addressed promptly. Problems that are ignored or inadequately resolved often become a part of organizational culture. In essence, the company gets in the habit of being dysfunctional. The long-term results of this inattention can range from causing inconvenience to destroying the organization.
If conflict in organizational behavior is addressed quickly and effectively, it can help to improve operations. Once disparate elements have been brought into harmony, the effort often not only stops the immediate effects of the conflict, but also helps to improve productivity. In addition to removing the distraction of the problem, solving it will often reveal better methods of working.
By consistently managing conflict effectively, a company can save resources needed for daily operations. An organization that stays on top of problems encourages a culture of cooperation. Maintaining harmony among employees encourages them to stay focused on the work, rather than negative relational issues that waste time and energy.
An organization that understands why conflicts develop can manage problems before they grow out of control. Understanding this important element can lead to a deeper self-knowledge overall. Thus, the workforce not only avoids conflict, but also understands itself better, which can increase its effectiveness in other areas.
The way that people involved in conflict are perceived can also have an effect on organizational behavior. If the company sees these individuals as antagonists, it can be more difficult to resolve the problem. When conflict is viewed as an inevitable part of human nature, and the people involved are viewed with compassion, it can be easier to create a more positive atmosphere. This can have a powerful effect on overall employee moral as well.