We are independent & ad-supported. We may earn a commission for purchases made through our links.
Advertiser Disclosure
Our website is an independent, advertising-supported platform. We provide our content free of charge to our readers, and to keep it that way, we rely on revenue generated through advertisements and affiliate partnerships. This means that when you click on certain links on our site and make a purchase, we may earn a commission. Learn more.
How We Make Money
We sustain our operations through affiliate commissions and advertising. If you click on an affiliate link and make a purchase, we may receive a commission from the merchant at no additional cost to you. We also display advertisements on our website, which help generate revenue to support our work and keep our content free for readers. Our editorial team operates independently of our advertising and affiliate partnerships to ensure that our content remains unbiased and focused on providing you with the best information and recommendations based on thorough research and honest evaluations. To remain transparent, we’ve provided a list of our current affiliate partners here.

What Is the Process of Business Communication?

Esther Ejim
By
Updated Feb 12, 2024
Our promise to you
WiseGeek is dedicated to creating trustworthy, high-quality content that always prioritizes transparency, integrity, and inclusivity above all else. Our ensure that our content creation and review process includes rigorous fact-checking, evidence-based, and continual updates to ensure accuracy and reliability.

Our Promise to you

Founded in 2002, our company has been a trusted resource for readers seeking informative and engaging content. Our dedication to quality remains unwavering—and will never change. We follow a strict editorial policy, ensuring that our content is authored by highly qualified professionals and edited by subject matter experts. This guarantees that everything we publish is objective, accurate, and trustworthy.

Over the years, we've refined our approach to cover a wide range of topics, providing readers with reliable and practical advice to enhance their knowledge and skills. That's why millions of readers turn to us each year. Join us in celebrating the joy of learning, guided by standards you can trust.

Editorial Standards

At WiseGeek, we are committed to creating content that you can trust. Our editorial process is designed to ensure that every piece of content we publish is accurate, reliable, and informative.

Our team of experienced writers and editors follows a strict set of guidelines to ensure the highest quality content. We conduct thorough research, fact-check all information, and rely on credible sources to back up our claims. Our content is reviewed by subject-matter experts to ensure accuracy and clarity.

We believe in transparency and maintain editorial independence from our advertisers. Our team does not receive direct compensation from advertisers, allowing us to create unbiased content that prioritizes your interests.

The process of business communication refers to the process of interaction between parties as a consequence of conducting business. This process is very important for various business interactions, including as a means of intercultural business relations, as a means of marketing and advertising, and as a means of relating with customers, shareholders and other businesses. The means utilized in the process of business communication includes features like the Internet, telephones, slides and other forms of presentation and reports.

While applying the process of business communication, the company must understand its audience in order to know the particular method of communication that will apply to them. For example, while communicating with its employees, the company management might utilize various means of communication, including internal office memos, bulletin messages and emails. In the same sense, business communication with board members during a meeting might necessarily include the use of slides or other forms of visual communication, such as projectors. These visual communication aids help the speaker press home whatever point he or she is trying to make in a more effective manner.

While interacting with clients, customers or consumers, the business might use other strategies as part of the process of business communication. For example, communication strategies might be applied in the various methods used to market a product or service to consumers. If the company is using e-mails to communicate to consumers, it must be able to present its products in a manner that is acceptable to the particular target demographic. For instance, if the target demographic is teenage boys, the company would not communicate with them in the same manner that it would if the target demographic was middle-aged women. As such, an important part of the process is the analysis of the other parties to the communication.

Good business practice requires that a company should hire customer service representatives based on their ability to communicate effectively with others. Customer service representatives must be able to talk articulately, since they will often communicate with people over the phone. They must also have good people skills, including good body language, since they will also have to deal with people on a personal basis. The same application goes for their interaction with people over the Internet. An understanding and application of the process of business communication is indeed one of the bedrocks of successful business practices.

WiseGeek is dedicated to providing accurate and trustworthy information. We carefully select reputable sources and employ a rigorous fact-checking process to maintain the highest standards. To learn more about our commitment to accuracy, read our editorial process.
Esther Ejim
By Esther Ejim
Esther Ejim, a visionary leader and humanitarian, uses her writing to promote positive change. As the founder and executive director of a charitable organization, she actively encourages the well-being of vulnerable populations through her compelling storytelling. Esther's writing draws from her diverse leadership roles, business experiences, and educational background, helping her to create impactful content.
Discussion Comments
Esther Ejim
Esther Ejim
Esther Ejim, a visionary leader and humanitarian, uses her writing to promote positive change. As the founder and...
Learn more
WiseGeek, in your inbox

Our latest articles, guides, and more, delivered daily.

WiseGeek, in your inbox

Our latest articles, guides, and more, delivered daily.