We are independent & ad-supported. We may earn a commission for purchases made through our links.
Advertiser Disclosure
Our website is an independent, advertising-supported platform. We provide our content free of charge to our readers, and to keep it that way, we rely on revenue generated through advertisements and affiliate partnerships. This means that when you click on certain links on our site and make a purchase, we may earn a commission. Learn more.
How We Make Money
We sustain our operations through affiliate commissions and advertising. If you click on an affiliate link and make a purchase, we may receive a commission from the merchant at no additional cost to you. We also display advertisements on our website, which help generate revenue to support our work and keep our content free for readers. Our editorial team operates independently of our advertising and affiliate partnerships to ensure that our content remains unbiased and focused on providing you with the best information and recommendations based on thorough research and honest evaluations. To remain transparent, we’ve provided a list of our current affiliate partners here.

What does an Employee Benefits Manager do?

By G. Melanson
Updated Jan 31, 2024
Our promise to you
WiseGeek is dedicated to creating trustworthy, high-quality content that always prioritizes transparency, integrity, and inclusivity above all else. Our ensure that our content creation and review process includes rigorous fact-checking, evidence-based, and continual updates to ensure accuracy and reliability.

Our Promise to you

Founded in 2002, our company has been a trusted resource for readers seeking informative and engaging content. Our dedication to quality remains unwavering—and will never change. We follow a strict editorial policy, ensuring that our content is authored by highly qualified professionals and edited by subject matter experts. This guarantees that everything we publish is objective, accurate, and trustworthy.

Over the years, we've refined our approach to cover a wide range of topics, providing readers with reliable and practical advice to enhance their knowledge and skills. That's why millions of readers turn to us each year. Join us in celebrating the joy of learning, guided by standards you can trust.

Editorial Standards

At WiseGeek, we are committed to creating content that you can trust. Our editorial process is designed to ensure that every piece of content we publish is accurate, reliable, and informative.

Our team of experienced writers and editors follows a strict set of guidelines to ensure the highest quality content. We conduct thorough research, fact-check all information, and rely on credible sources to back up our claims. Our content is reviewed by subject-matter experts to ensure accuracy and clarity.

We believe in transparency and maintain editorial independence from our advertisers. Our team does not receive direct compensation from advertisers, allowing us to create unbiased content that prioritizes your interests.

An employee benefits manager is responsible for managing the overall administration of an organization’s employee benefits plan. Employee benefits managers source the best plans from insurance providers at the most competitive rates, communicate the benefits and their respective costs to employees, and oversee the submission of employee claim forms to the insurance provider. In organizations that don’t have an employee benefits manager, these responsibilities are usually handled by human resources or office administration.

The first step employee benefits managers take in setting up the company’s health plan involves sourcing a plan that suits the majority of employees at the best rates. This entails contacting various insurance companies to find out what packages they offer and at what rates. For most organizations, the ideal insurer offers flexible packages to suit as wide a range of employees as possible and at the lowest cost. Once an insurance provider has been chosen, the employee benefits manager will establish a relationship with a contact person employed by the insurer, such as a plan representative or corporate salesperson.

An employee benefits manager is responsible for clearly communicating the particulars of the employee benefits plan to all eligible employees. These particulars include: what the plan covers, the cost, and payment options. With many employee benefit plans, the cost of coverage is deducted directly from the employees’ pay checks. The employee benefits manager also liaises between the employees and the insurer to answer any questions employees may have, such as whether they can opt-out of the plan if they are already covered by a spouse’s plan.

The employee benefits manager provides employees with such materials as a benefits handbook that outlines their benefits, as well as a benefits card they can present to healthcare practitioners at the time of purchase if their plan runs by co-payment rather than reimbursement. Employee benefit plans that operate by reimbursement typically mean that the employee benefits manager has to oversee a great deal of paperwork back-and-forth from the employee to the insurer. The employee benefits manager usually looks over the claims before they’re submitted to ensure the original receipts are attached and all necessary information is provided on the forms, including the employee’s health plan ID number, social security number and signature.

WiseGeek is dedicated to providing accurate and trustworthy information. We carefully select reputable sources and employ a rigorous fact-checking process to maintain the highest standards. To learn more about our commitment to accuracy, read our editorial process.
Discussion Comments
WiseGeek, in your inbox

Our latest articles, guides, and more, delivered daily.

WiseGeek, in your inbox

Our latest articles, guides, and more, delivered daily.