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What Does a Wireless Consultant Do?

Nick Mann
Nick Mann

Working as a wireless consultant is a career that requires an in-depth knowledge of the latest electronic technology. Most people in this industry work in a retail setting and sell electronic devices such as cell phones and computers to customers. A wireless consultant has five main job duties. These include staying up to date on technology, interacting with customers, reaching sales quotas, organizing the store and doing inventory.

A big part of this job is staying up to date on technology. Since the technology behind the electronics sold is consistently changing and evolving, it's up to a wireless consultant to stay on top of trends and remain knowledgeable. He will need to be familiar with the features on products like cell phones so that he can assist customers and answer questions. As a result, individuals should have an interest in technology and perform routine research on the latest products.

Woman with hand on her hip
Woman with hand on her hip

Another important aspect of the job is interacting with customers on a regular basis. When customers enter the store, a wireless consultant is responsible for greeting them. He is also responsible for answering questions, demonstrating product features and making sales. Consequently, it's critical to be friendly, possess significant interpersonal skills and be able to effectively communicate with customers and fellow coworkers.

In order to perform the job correctly, it's also important that a wireless consultant consistently reaches his sales quotas. In most retail settings, the manager will give a rough sales number for the wireless consultant to meet. That number typically changes throughout the year depending on what season it is. For example, the sales quota is likely to be significantly higher during the Christmas season as opposed to early spring. It's the consultant's responsibility to meet or exceed that number in order to effectively complete his job.

In many stores, a wireless consultant will also have to organize his section of the store. While he isn't likely to be responsible for serious cleaning, it's usually his duty to keep products neatly organized on the shelf. Doing so keeps the displays eye-catching, which should help attract potential customers.

In addition, doing occasional inventory may be required. This means that various products will need to be counted and the numbers recorded. This is typically done with a scanning gun that automatically uploads inventory numbers to the store's computer. Doing so helps to keep the shelves stocked with just the right amount of products, and ensures that the store isn't understocked or overstocked.

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