We are independent & ad-supported. We may earn a commission for purchases made through our links.
Advertiser Disclosure
Our website is an independent, advertising-supported platform. We provide our content free of charge to our readers, and to keep it that way, we rely on revenue generated through advertisements and affiliate partnerships. This means that when you click on certain links on our site and make a purchase, we may earn a commission. Learn more.
How We Make Money
We sustain our operations through affiliate commissions and advertising. If you click on an affiliate link and make a purchase, we may receive a commission from the merchant at no additional cost to you. We also display advertisements on our website, which help generate revenue to support our work and keep our content free for readers. Our editorial team operates independently of our advertising and affiliate partnerships to ensure that our content remains unbiased and focused on providing you with the best information and recommendations based on thorough research and honest evaluations. To remain transparent, we’ve provided a list of our current affiliate partners here.

What Are Policies and Procedures?

By Felicia Dye
Updated Jan 22, 2024
Our promise to you
WiseGeek is dedicated to creating trustworthy, high-quality content that always prioritizes transparency, integrity, and inclusivity above all else. Our ensure that our content creation and review process includes rigorous fact-checking, evidence-based, and continual updates to ensure accuracy and reliability.

Our Promise to you

Founded in 2002, our company has been a trusted resource for readers seeking informative and engaging content. Our dedication to quality remains unwavering—and will never change. We follow a strict editorial policy, ensuring that our content is authored by highly qualified professionals and edited by subject matter experts. This guarantees that everything we publish is objective, accurate, and trustworthy.

Over the years, we've refined our approach to cover a wide range of topics, providing readers with reliable and practical advice to enhance their knowledge and skills. That's why millions of readers turn to us each year. Join us in celebrating the joy of learning, guided by standards you can trust.

Editorial Standards

At WiseGeek, we are committed to creating content that you can trust. Our editorial process is designed to ensure that every piece of content we publish is accurate, reliable, and informative.

Our team of experienced writers and editors follows a strict set of guidelines to ensure the highest quality content. We conduct thorough research, fact-check all information, and rely on credible sources to back up our claims. Our content is reviewed by subject-matter experts to ensure accuracy and clarity.

We believe in transparency and maintain editorial independence from our advertisers. Our team does not receive direct compensation from advertisers, allowing us to create unbiased content that prioritizes your interests.

Policies and procedures are structural tools that determine how a company operates and how it achieves its goals. Policies act as guidelines by determining what a company will and will not do. Procedures are the methods used to accomplish the deeds that a company commits to and uses to prevent violations of the rules it has set. These tools are generally assets to a company, but they may serve as drawbacks in some situations when immediate flexibility is needed.

To simplify matters, policies can be thought of as a company's boundaries. Policies provide companies with a means to confirm their identities and to give substance to their objectives. Individuals can use these guidelines to develop realistic expectations of an organization.

Procedures can be thought of as the vehicles used to remain within the boundaries. These tools are used to require and dictate actions and decisions. Organizations generally have policies and procedures regarding all aspects of their affairs. This can include hiring, customer relations, and accounting. Together, policies and procedures benefit companies because they provide a means for uniformity.

Without these tools, it would be difficult, if not impossible, to ensure that everyone in a large organization handled the same situations in the same manner. This lack of assurance could cause a company to face a wide range of problems, including legal issues, lack of customer confidence, and failure. Although the structure provided by these tools is generally beneficial, there are instances when policies and procedures can have negative effects.

As these tools are meant to provide structure, they often eliminate flexibility. Sometimes special situations may arise that are best handled contrary to normal practice. There may not be enough time to go through the adequate process to obtain the needed permission to deviate from a policy or procedure that is hindering optimal handling of a situation. For the sake of compliance, these issues may be poorly handled as a result.

A company's policies and procedures are often published. These may all be located within a single document, or they may be divided into various documents that are used by the individuals to whom they pertain. For example, those policies and procedures that pertain to workers may be located in an employee handbook, whereas accounting practices may be listed in an investor's relations manual. In any case, this information tends to be widely available to staff members and the public.

Although policies and procedures are chosen by each company and they may not be laws per se, they may have legal implications. If a company violates the terms that it has outlined to guide its actions, it may be sued for breach of contract. This can occur even if the party bringing the lawsuit has no history of affiliation with the company. For example, an applicant may be able to sue a company for violating its hiring policy.

WiseGeek is dedicated to providing accurate and trustworthy information. We carefully select reputable sources and employ a rigorous fact-checking process to maintain the highest standards. To learn more about our commitment to accuracy, read our editorial process.
Discussion Comments
WiseGeek, in your inbox

Our latest articles, guides, and more, delivered daily.

WiseGeek, in your inbox

Our latest articles, guides, and more, delivered daily.