Do People Still Use Dial-Up?

In the United States, about 2.5 million people used dial-up Internet service from America Online (AOL) in 2012. Although the number of dial-up users dropped by about 15% from the previous year, about 2.2% of the US population was using dial-up Internet service in 2012. By comparison, about 70% of American adults used high-speed broadband Internet connections. A 2009 Pew Internet survey found that the main reasons people still used dial-up were that it was more affordable than broadband or because high-speed Internet wasn’t available where they lived. Those who didn’t have any Internet service tended to cite a lack of interest as the reason.

More about Internet usage:

  • An estimated one-third of the world’s population uses the Internet, and nearly half of the world’s users were younger than 25 years old in 2011.

  • China has the most Internet users, comprising about one-quarter of the world’s Internet users in 2011.

  • From 2008 to 2010, the cost of high-speed broadband Internet access dropped by 50% in developing countries, which is thought to have contributed to the decline of dial-up users.
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Discussion Comments


I wonder if there has been an update to the Pew survey since 2009. If so, I hope someone has passed it on to President Obama. I heard a few months ago that he was going to start working on a project to make sure that everyone in the US has access to the internet.

Considering the financial climate in our country today, I would seriously question such a program, especially if those who don't have it aren't really interested.

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