What does a Training Supervisor do?

Lori Kilchermann

A training supervisor is charged with bringing new employees up to speed with company policies and educating employees about job requirements and methodology. In the ever-changing world of company policies, it is the job of the training supervisor to explain any changes in rules, procedures and laws concerning the work place. Typically, the training supervisor will schedule training classes with existing employees as well as host orientation meetings to explain company policies and expectations to new and prospective employees. Emergency situation plans, sexual harassment policies and dress code specifications are typically passed to employees through the training supervisor.

A training supervisor may schedule training classes with employees, or host orientation meetings to explain company policies.
A training supervisor may schedule training classes with employees, or host orientation meetings to explain company policies.

When a company implements a change which impacts employees, it is typically left to the training supervisor to schedule a time to explain the changes as well as to train employees on the new method of completing the task. Changes in paperwork require training in order to complete it properly. Review of work skills is also a task of a training supervisor.

A training supervisor in a sales environment often works with employees in practicing sales tactics.
A training supervisor in a sales environment often works with employees in practicing sales tactics.

In a sales environment, the training supervisor often works with employees in practicing sales tactics. Role playing exercises, mock sales and rehearsal of sales methods are some of the ways the supervisor might choose to train employees. By examining the practices used by employees, the training staff is better able to develop classes and training to overcome difficulties within the workplace.

A training supervisor may observe an employees techniques and offer feedback.
A training supervisor may observe an employees techniques and offer feedback.

New developments and changes of procedure which will impact workers and the way in which they do their jobs may warrant a training session. By explaining the new procedure and addressing any questions that might arise, the workplace is better equipped to run smoothly as well as more likely to embrace the new practices. Often, in civil service professions, laws governing the manner in which employees perform their duties change. In cases such as this, the training supervisor will implement educational classes to explain the changes and how the new operational practices will be adhered to.

Programs in harassment may be required by a company to help avoid lawsuits.
Programs in harassment may be required by a company to help avoid lawsuits.

Emergency workers are perhaps the most highly-trained workers in any field. These individuals need to receive life-preserving education, and it is left to the training supervisor to develop training that encompasses most any rescue situation imaginable. From terrorist attacks to plane crashes and natural disasters, training personnel aid staff in developing plans that take into account a wide variety of possible scenarios. With practice, thoroughness and diligence, training staff assist in arming employees with the tools to be successful, including self-confidence and professionalism.

A training supervisor may be responsible for explaining changing in company policies to employees.
A training supervisor may be responsible for explaining changing in company policies to employees.
Emergency workers may be required to attend drills where they apply their training to a staged event and are observed by their supervisor.
Emergency workers may be required to attend drills where they apply their training to a staged event and are observed by their supervisor.

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