What Does a Technical Systems Analyst Do?

A. Garrett

A technical systems analyst implements or upgrades the computer systems of a business, government agency, or non profit organization through the selection and configuration of computer hardware and software. The typical technical systems analyst works in the information technology (IT) department of his employer. When determining the appropriate set up, the technical systems analyst considers the issue or goal, determines means for solving or achieving said issue or goal, suggests equipment and software to his supervisor, and oversees the ordering and installation of the information systems. Companies usually require a technical systems analyst to have a bachelor’s degree plus relevant knowledge and experience related to information systems.

Systems analysis requires the analyst to meet with management to determine what the company needs.
Systems analysis requires the analyst to meet with management to determine what the company needs.

Systems analysis requires the analyst to meet with management to determine what the company or organization needs. Issues discussed in such meetings include what data the system will have access to, how the data will be organized, and how company personnel will retrieve the information when needed. These requests must conform with the technical specifications of the computer system. To do this, the technical systems analyst employs a variety of mathematical formulas, data modeling and accounting principles to substantiate that the necessary computer system can satisfy the desires of management at a reasonable cost with minimal training. In a subsequent meeting, the technical systems analyst submits his proposal to management for their consideration.

A technical systems analyst may be tasked with configuring hardware.
A technical systems analyst may be tasked with configuring hardware.

If the proposal is approved, the systems analyst role changes from architect to liaison. The technical nature of implementing a computer system requires the analyst to serve as the company’s primary representative when transacting with computer systems vendors or IT installers. He must ensure that all equipment meets company standards. After the computer system is in place, the IT department is charged with testing the system, identifying any problems, and debugging the system. Members of this department may also train employees on how to use the new system or publish instruction guides.

A technical systems analyst must understand both the physical aspects of networking as well as configuration and operation.
A technical systems analyst must understand both the physical aspects of networking as well as configuration and operation.

Human resources directors seeking to hire a technical systems analyst typically favor applicants with a bachelor’s degree or relevant certification in computer science, information science, advanced mathematics, engineering, or applied science. Supervisory positions or jobs with complex computer systems may require candidates to have graduate degree. Due to the interrelated nature of IT systems and business operations, some companies require a technical systems analyst to have a master’s degree in business administration. Intangible characteristics that hiring directors deem worthy in a technical systems analyst include experience with computer systems and the ability to solve problems using reason derived from honed analytical skills. People in this field should also have strong communication skills.

Technical systems analysts can help troubleshoot computer glitches.
Technical systems analysts can help troubleshoot computer glitches.

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