A laundry attendant can do many different tasks and fulfill a number of different roles depending on the environment in which he or she works. Many laundry attendants work in the hospitality industry at hotels and resorts and oversee laundry to ensure that guests have clean linens and towels. A person in this position can also be someone who works at a dry cleaning facility and ensures that all clothes and linens brought in are cleaned properly. Others work at coin-operated laundries and other public laundry facilities, providing assistance to customers.
In the hospitality industry, a laundry attendant will typically work with other staff members to ensure clean linens are provided to all guests. He or she will usually work in the laundry room at this type of facility and his or her duties typically involve physically organizing laundry during all phases of cleaning. He or she may also be responsible for stocking carts so housekeeping associates can provide guests with clean sheets and towels. Larger hotels or resorts may require several such attendants as well as managers to supervise the activities of the other attendants.
A laundry attendant at a dry cleaning or similar laundering facility will often work with customers to establish their needs and ensure the cleaning is done properly. He or she will typically talk to a customer as clothes or linens are brought in to assess the specific cleaning needs of the customer. A laundry attendant may also then physically work to clean the garments, and this may be especially necessary for certain stains or materials that require special handling. The attendant may also need to keep track of several orders and jobs at once to ensure garments are cleaned on time and ready for customer pickup.
In a Laundromat or similar facility, a laundry attendant will typically be someone who works at the facility to help customers and ensure safety and security. This can include helping customers make change for the machines, helping with any issues regarding malfunctioning machines or similar problems, and watching what is going on in the laundry. A laundry attendant at this type of facility will typically not be responsible for other people’s laundry, however, since this would potentially allow a person or business to be targeted for lawsuits over lost or stolen items. He or she will likely be more concerned about the security and cleanliness of the facility, to ensure customers feel safe and comfortable while doing their laundry.