What does a Communication Technician do?

People who need to troubleshoot a computer or have their telephone systems repaired often turn to a communication technician. Communication technicians install and maintain electronic communication equipment, such as telephone systems and computer modems. They are also responsible for building and maintaining electronic circuits and data networks.

Humans rely very heavily upon complex communication networks. Communication technicians are needed to maintain and repair all of the devices within these networks. They must be able to properly utilize diagnostic and measuring tools to test, alter, and repair any equipment necessary.

A communication technician might be responsible for working on cellular phones, wireless Internet services, two-way radios, handheld computers, and other electronic equipment. A technician may also work on important law enforcement or military devices, such as vehicle location equipment or marine radios. Satellite systems and their related equipment are also included.

To become a communication technician, a person should be very familiar with digital radio technology, cellular systems, and electronics in general. He or she will need good reading skills to be able to read work orders depicting equipment needs. Good communication skills are also necessary to be able to converse with equipment operators and clients in order to assess problems and equipment needs. Sometimes schematic drawings and other written materials are needed in order to locate and rectify problems.

When wireless communications break down, a field communication technician is typically dispatched to repair the damage. This may happen on a work site or wireless network relay sites. Much of the work of a communication technician is not emergency, however, but standard maintenance. Many corporations and other users of wireless networks hire communication techs in order to maintain their systems periodically.

Many communications techs work in stores, repair shops, or service centers. At these locations, they fix wireless communications devices usually brought in by customers. They may also help advise customers about replacement parts and other devices they may be interested in purchasing or upgrading.

Large telecommunications companies typically employ many communication technicians. In this field, they are responsible for both addressing the needs of the telecommunications companies themselves as well as the customers using their services. Such careers may also include duties in sales, purchasing office equipment, and executing office administration.

Formal training in electronics is generally preferred in a communications technician. This can be acquired through community and technical colleges, as well as universities. Many communications technicians receive their training and experience while serving in the armed forces.