At WiseGEEK, we're committed to delivering accurate, trustworthy information. Our expert-authored content is rigorously fact-checked and sourced from credible authorities. Discover how we uphold the highest standards in providing you with reliable knowledge.
An intercom headset is equipment that individuals use to communicate with visitors and callers over an intercom system. A user places earphones over his or her ears. Often there is a microphone attached to a headset through which a user can speak. To choose the best intercom headset, you first should consider from which features you most can benefit. It also can be a good idea to learn about how these features affect prices of headsets then to create a budget based on your conclusions.
A good way to begin educating yourself about intercom headsets is to use trade publications and informational websites. Learn about capabilities and durability of different models. You can find out which kinds of headsets are popular in call centers and in other environments where an intercom headset is an important piece of equipment.
When you are reading about intercom headsets, especially online, it is common to come across advertisements and professional websites. These resources can be helpful for learning about prices and service options, though you should think critically about the information you read. Remember that companies want to sell their headsets. If you would like objective user reviews, try to find an online consumer forum or consumer services magazine where you can read about others' experiences with headsets.
An important factor to consider when choosing an intercom headset is whether you need a wired or wireless model. Wireless models are excellent for professionals who might take calls while moving around an office, performing other tasks. They also are common among retail professionals who can communicate with coworkers while helping customers on a sales floor. Wired models often are less expensive and are a good fit for professionals who stay primarily at their desks.
Microphone sensitivity should also be a point of consideration when choosing an intercom headset. Sensitive microphones can allow you to sound clearer, though in busy offices they might pick up much background noise. A more selective microphone is better for loud environments.
If you need to choose an intercom headset for professionals at your office, you might benefit from getting several samples. Many suppliers have no problem sending sample headsets to individuals who make large purchases. Let your employees try on different headsets and determine which are most comfortable and easiest to use while performing daily tasks. If there is disagreement among your employees, let them vote on which intercom headset is best.