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How Do I Choose the Best Cabin Crew Courses?

L.K. Blackburn
L.K. Blackburn

You can choose the best cabin crew courses by comparing program cost, job placement success, and class content. Cabin crew courses are offered by private services, airline companies, and professional organizations. Material covered by cabin crew classes includes safety protocols, regulation adherence, and customer service management. In some regions, certification programs are necessary to work as a cabin crew employee.

The first step to beginning a cabin crew career can be completing a reputable set of cabin crew courses. Prices for courses will vary depending on location, training offered, and materials provided. When looking for cabin crew training, you should consider your goals at the end of course completion. Online courses are available to teach you about regional standards and basic safety protocols. Training in equipment use and customer service may be best completed in a group class setting.

A cabin crew is responsible for making sure passengers are seated properly in an airplane.
A cabin crew is responsible for making sure passengers are seated properly in an airplane.

A program's success rate for job placement is an important factor to consider when choosing the best cabin crew courses. Companies that offer training may be directly affiliated with a certain airline company, while other programs have no connections and offer no assistance in finding employment after completing the course. Location and cost are also two important factors to consider when comparing different cabin crew courses. Online courses will be the most affordable classes offered, but they may not have the breadth of information that is provided in more extensive training.

To help ensure passenger safety, most airlines require periodic drug screenings for members of the cabin crew.
To help ensure passenger safety, most airlines require periodic drug screenings for members of the cabin crew.

In most regions, the airline industry has many different safety standards and in-flight regulations that need to be followed by a cabin crew. Cabin crew courses will instruct you in all the information you need to know about passenger safety, equipment use, and emergency procedures. Customer service is generally the main focus of a cabin crew's job once safety instruction is completed and passengers are secured. Courses should teach you the best practices for handling all types of customer management issues because an airplane is an enclosed environment where many different types of people are isolated together for many hours at a time.

Some cabin crew courses and certification may require CPR training.
Some cabin crew courses and certification may require CPR training.

Some regions may require you to obtain a cabin crew license that certifies you have been instructed in safety regulations. Cabin crew courses should offer certification upon course completion. Other types of certification that may be necessary include basic first aid and cardiopulmonary resuscitation (CPR) training. Airlines sometimes favor individuals who apply for cabin crew jobs with these types of certification because it shows commitment to beginning a cabin crew career and will allow your resume to stand out among those submitted by other applicants.

Discussion Comments

Rotergirl

@Pippinwhite-- Yep, that's right. The other thing is that, if a flight attendant changes airlines, he or she has to go through part of the training again -- usually on unfamiliar airliners, and also on the company guidelines and procedures.

Most airlines also require their cabin crews to get more training every so often, like when a new airliner is introduced to the fleet, to get refresher training in safety procedures and that sort of thing.

Taking some hospitality courses at a regular college might not be a bad idea, though, just to learn how to deal with many different kinds of people -- and not all of them happy people.

Pippinwhite

Everyone I know who works on an airliner had to go through courses presented by the individual airline. They didn't take independent courses.

The reason the airlines do the courses is because they focus on the airline's specific planes in its fleet, since they all operate a little differently, and every airline has slightly different procedures, so these must be learned, too.

The advantage, of course, is that if you graduate from the courses with a good score, you're probably guaranteed a job, since they don't usually do the courses until they have a certain number of slots to fill. Even if you don't get a job then, you will be put on a list so when the next opening comes up, you'll be considered.

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    • A cabin crew is responsible for making sure passengers are seated properly in an airplane.
      By: Shutterbas
      A cabin crew is responsible for making sure passengers are seated properly in an airplane.
    • To help ensure passenger safety, most airlines require periodic drug screenings for members of the cabin crew.
      By: Pavel Losevsky
      To help ensure passenger safety, most airlines require periodic drug screenings for members of the cabin crew.
    • Some cabin crew courses and certification may require CPR training.
      By: wellphoto
      Some cabin crew courses and certification may require CPR training.
    • Cabin crews are sometimes required to complete bloodborne pathogen training.
      By: Thomas Perkins
      Cabin crews are sometimes required to complete bloodborne pathogen training.