Door greeters are retail professionals who have the responsibility of greeting customers as they arrive at a store. In most situations, the responsibilities of the greeter also include engaging in some amount of security coverage, as well as directing customers toward various departments within the establishment. For anyone interested in learning how to become a door greeter, it is important to realize that different retailers have slightly different requirements for the position.
In many instances, a higher education is not required to become a door greeter. Individuals with a high school education are just as likely to be considered for the position as someone holding a two- or four-year degree. More often, the employer is likely to focus on the general appearance of the individual, making sure the prospective greeter is neat and tidy. Good physical health is often required, since it is necessary to stand for long periods of time, as well as some lifting, climbing, and carrying.
Anyone who wishes to become a door greeter needs to enjoy working with people. A friendly smile and pleasant voice go a long way with this type of work. A pleasant demeanor makes it much easier to greet customers at the door or answer any questions that people have as they enter the store. Since part of the job responsibilities include the need to check customer receipts, as well as the need to spot any shoplifters, an individual with solid customer service skills will do very well as a door greeter.
In some situations, the requirements to become a door greeter will include at least some background in loss prevention or security. Retired police officers are often considered highly desirable as greeters, as well as former security guards and others are familiar with the concepts of loss prevention and inventory control. Whether you want to work for a big company like Wal-Mart, Home Depot, Tesco, or Asda, or for a locally owned retail establishment will often govern the scope of the experience you need.
To become a door greeter with a particular company, look into their application process. Some of the larger retailers accept applications via a secure site online, while others will require that you apply in person. In any event, be prepared for at least one follow-up interview if your application is found acceptable, and there is a position currently open. Don’t hesitate to apply at several local retailers, since it is not unusual for extra greeters to be hired around a holiday or when a major sale is pending. With a little perseverance, you can become a door greeter in the store of your choice, and help make the shopping experience a little better for everyone who comes through the door.